Managed Services
In today’s business ecosystem, almost every aspect of business depends on IT. We, at DICETEK understand how critical technology systems are to your business. We take over your IT operations, improving efficiency and delivering expected business outcomes.
Dicetek provides Managed IT Services assuming full responsibility of managing and supporting clients’ IT Systems. Acting as the client’s virtual IT department, Dicetek can provide managed services in the following areas:
Testing Services
Provide a full range of testing services onsite & offshore. Services include-
- System Testing/ System Integration Testing
- User Acceptance Testing
- Functional Testing – Manual and Automated
- Performance Testing – Web & Mobile
- Test Management
NETWORK Services
Provide fully secure, monitored and uninterrupted access to all your data and devices. Services include-
- Router Management
- Firewall Management
- Load-Balancer Management
- Switch & Port Management
- Service Elements
- VPN
- Public IP Address
Storage & Backup
ServiceS
Provide fast, flexible and centralized data protection across platforms. Services include-
- Managed Storage
- Managed Backup & Archiving
- Remote backup
Monitoring Services
We offer a dynamic and adaptive monitoring solution that allows enterprises to intelligently monitor IT performance. Services include-
- Trend Analysis and Reporting
- Capacity Planning
- End User Experience Management
- Monitor Key Business Metrics
- IT Service Desk with Support for ITIL
- Service Level Management
- IT Asset Management
Operations &
Support Services
We have well defined comprehensive processes to ensure best-in-class Service Delivery and Support. We offer-
- Service Level Agreements (SLAs)
- Service desk
- Remote hands
Dicetek Advantage
Cost Optimization
Qualified Resources
Reduced risk
Peace of Mind